The Age of AI & Machine Learning in Cybersecurity: Boosting Security

The Age of AI & Machine Learning in Cybersecurity: Boosting Security

The Age of AI & Machine Learning in Cybersecurity: Boosting Security While sophisticated threats like ransomware, crypto-jacking, phishing, and software supply chain attacks are on the rise explosively, modern cyber attackers’ tactics, methods, and procedures (TTP) have become both quick and abundant. Global workforces’ increased reliance on digital resources adds yet another layer to the…

How-to-handle-the-chaotic-e-commerce-return-industry

How to handle the chaotic e-commerce return industry

How to handle the chaotic e-commerce return industry No-fee returns  Shoppers are motivated as easily as possible is a key selling feature for online sellers looking to attract visitors. E-commerce returns, however, are a wasteful and disorganized process. Retailers lose hundreds of billions of dollars in income every year, but the environmental impact is shocking…

Will AI eventually overtake human customer service?

Will AI eventually overtake human customer service? The role of communication quality & data privacy on enrollment intention.

The role of communication quality & data privacy on enrollment intention. Abstract Chatbots as customer care agents aid consumers in making decisions in the digital world. Based on the computers-as-social-actors paradigm, this study investigates perceived differences in communication quality and privacy risks among different service agents and their impact on consumers’ adoption intention, as well…

Virtual Reality

4 Reasons Why You Must Try Virtual Reality Today!

4 Reasons Why You Must Try Virtual Reality Today! Virtual Reality is one of the most exciting technologies that have come out recently. We will be discussing some reasons why you must try it today! Virtual Reality (VR) is immersive technology. It allows users to interact with digital environments through computer hardware and software. It…